Return Policy

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At Liferinsing, we stand behind the quality of our custom furniture and restoration work. This Return Policy outlines the terms and conditions for returns, refunds, and cancellations.

Return Period

Due to the custom nature of our furniture and restoration services, returns are handled on a case-by-case basis. For standard items, you may request a return within 14 days of delivery, provided the item is in its original condition.

Custom-made furniture and restoration services are generally not eligible for return unless there is a defect in workmanship or materials that does not meet our quality standards.

Return Conditions

To be eligible for a return, items must meet the following conditions:

• The item must be in its original condition, unused, and undamaged
• All original packaging and documentation must be included
• The return must be requested within the specified return period
• Items must not show signs of wear, damage, or modification
• Proof of purchase must be provided

Items that do not meet these conditions may be refused for return or subject to a restocking fee.

Cost of Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error, such as:

• Defective or damaged items received
• Incorrect items shipped
• Items that do not match the description or specifications

In cases where we are at fault, we will provide a prepaid return shipping label or reimburse reasonable return shipping costs.

Return Process

To initiate a return, please follow these steps:

• Contact us within the return period to request a return authorization
• Provide your order number and reason for return
• Wait for return authorization and instructions
• Package the item securely in its original packaging
• Ship the item to the address provided in the return authorization
• Retain proof of shipment until the return is processed

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days.

Non-Returnable Items

The following items are generally not eligible for return:

• Custom-made furniture designed specifically for your space
• Restoration services that have been completed
• Items that have been used, damaged, or modified
• Items returned after the return period has expired
• Items without proof of purchase
• Items that have been personalized or customized

General Legal Requirements

This Return Policy complies with applicable consumer protection laws. Your rights under local consumer protection legislation are not affected by this policy.

If you are located in a jurisdiction that provides additional return rights, those rights will apply in addition to the terms outlined in this policy.

We reserve the right to refuse returns that do not comply with this policy or applicable laws.

Order Cancellation Policy

You may cancel your order under the following circumstances:

• Before production begins: Full refund will be provided
• After production begins but before completion: Partial refund may be available, minus costs incurred
• After completion: Cancellation is generally not possible, but we will work with you to find a solution

To cancel an order, contact us as soon as possible. Cancellation requests are subject to approval based on the stage of production.

For restoration services, cancellation may be possible before work begins, subject to any consultation fees that have been incurred.

Refund Procedure

Refunds will be processed using the same payment method used for the original purchase. Processing times may vary depending on your payment provider:

• Credit card refunds: 5-10 business days
• Debit card refunds: 5-10 business days
• Bank transfer refunds: 7-14 business days

If you have not received your refund within the expected timeframe, please contact us. We will investigate and resolve the issue promptly.

Refunds will be issued for the purchase price of the item, excluding original shipping costs unless the return is due to our error.

Contact Information

For questions about returns, cancellations, or refunds, please contact us:

Liferinsing
3535 S Allison St, Lakewood, CO 80235, United States
Phone: +1 320 339 2431
Email: feedback@liferinsing.world

We aim to respond to all return inquiries within 2 business days.